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Chapter 4 User InterfaCe DesIgn The BXP provides digital banking capability to move toward a DXP. It provides capability for building and managing a banking application using open-source technology. You can create a personalized dashboard based on the modular and flexible structure of a DXP. This will help to create a personalized UX. It helps banks to optimize and revolutionize their business processes, for instance, it provides easy registration process ability by integrating with KYC (know-your-customer) services, which enhances the registration process. Chapter Summary • The testing framework helps to analyze the code as per functional requirement and enhance usability. Therefore a DXP is intended to highlight the strategy that is currently being used for creating enriched and intuitive UI design. • The DXP technology stack plays a vital role while designing the user interface. It provides information architecture and it helps in prototyping and keeping the main menu structure simple and consistent across layouts, making sure it’s intuitive and easy to use. Layout ensures consistent layout with proper same or similar content categorization for finding or searching. While keeping the layout simple, also make sure different elements are easily identifiable. • Mobility ensures a website, when used across devices and platforms, gives similar or same experiences including mobile apps and where possible makes it easy for customers to continue with their actions across platforms. Content provides customized content, based on users’ product and website usage patterns; it ensure the error messages are easy to understand and display a solution to the problem. • A DXP also ensures context-based, relevant information is displayed at the appropriate places. Navigation is consistent across pages and layouts, making user navigation easy. As shown in Figures 4-10 and Figure 4-11, the Transaction component has fewer fields in mobile view compared with desktop view. In mobile view, less important information would wrap up. • DXP concepts provide the comprehensive view to develop next- generation digital applications that are pertinent across all domains. 147

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