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Engagement Engagement with our stakeholders, clients and industry experts helps us to stay current i n o ur u nderstanding o f t his c ritical and evolving area of impact, to strengthen our management and analysis of climate risk in our portfolio and to advance prog - ress in this area across industries. During 2021, we hosted a stakeholder engagement session, facilitated by Ceres, for clients, investors and nongovernmental organizations. Participants provided input on Citi’s TCFD disclosures and our approach to setting net zero targets and measuring our baseline emissions. Feedback from that session has been integrated into our 2021 TCFD report and will guide our progress as we continue to develop our net zero plan. See our 2021 TCFD Report for a summary of key take - aways from the session. To advance progress, we have worked with organizations such as Rocky Mountain Institute’s Center for Climate-Aligned Finance. The Center works with financial institutions on identifying 1.5°C-aligned emissions reduction pathways for sectoral portfolio measurement and target-setting and developing credible institutional tran - sition plans. In addition, Citi contributed to the World Economic Forum’s Financing the Transition to a Net-Zero Future report . The report reflects input from financial institutions and the public sector related to mobilizing investments in breakthrough technologies that will facilitate a more sustainable future. Our Sustainability & Corporate Transitions team and Natural Resources & Clean Energy Transition team engage with our clients to pursue opportunities and support their efforts to transition to net zero. Learn more in the Financing the Low-Carbon Transition section . See the Stakeholder Engagement at Citi section for additional examples of our engagement efforts in 2021. Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent& DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 49

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