RACIAL EQUITY AUDIT Measurement and transparency are essential components of our efforts to advance diversity, equity and inclusion both at our own bank and through our contributions to our communities and society more broadly. In that spirit, we committed to conduct a third-party racial equity audit to assess our efforts to help address the racial wealth gap in the United States through the design and implementation of Action for Racial Equity . Covington & Burling LLP, which has civil rights expertise and experience leading racial equity audits across various industries, is conducting the audit. The firm is gathering input from a range of stakeholders, including Citi employees involved in implementing Action for Racial Equity , financial institutions and other partners directly benefiting or involved in implementing the initiative, and civil rights organizations that can represent the views of the customers and communities the initiative is designed to support. Conducting an audit of Action for Racial Equity will help Citi assess our work and will show where we can adapt and grow to make an even more meaningful impact going forward. The audit represents another step in our efforts to strengthen Citi’s policies and practices in order to become an anti- racist institution. The audit began in January 2022, and we look forward to sharing the findings following its expected completion at the end of 2022. BRIDGE BUILT BY CITI SM Many small- and medium-sized businesses in the United States find that securing a loan can be a time-consuming, manual process. Business owners are often limited to banks near their own locations, while local and community banks can have a tough time broadening their reach to potential borrowers. Enter Bridge built by Citi SM , a new lending platform that democratizes the loan process by matching small- and medium- sized businesses online with regional, local and community banks for loans up to $10 million. Launched in August 2021, the platform aims to expand access to capital for smaller businesses while widening the customer base for lenders. Twenty-nine banks, including nine minority depository institutions (MDIs), are participating in a pilot program in seven states in the Southeast and Rockies regions. Learn more about our engagement with other MDIs . ROHIT MATHUR, DIRECTOR, CO-CREATOR, BRIDGE BUILT BY CITI Innovation in financial technology forces you to create a new path without being able to rely on how things have always been done. We have leveraged the expertise of professionals at our bank to create a fintech solution.” “ HARTE THOMPSON, SENIOR VICE PRESIDENT, CO-CREATOR, BRIDGE BUILT BY CITI What began as a sketch on a whiteboard has now given many business owners the access to banks that they deserve.” “ Contents ESGatCiti SustainableFinance SustainableProgress Equitable&ResilientCommunities Talent&DEI RiskManagement&ResponsibleBusiness Appendices CITI 2021 ESG REPORT 68