Introduction 1 Purpose of the Guide Overview of the claim process Before Filing a Claim: Review your coverage, Welcome to the Claims Process Guide. This guide is 1.1 prepare necessary documentation, and designed to help you understand and navigate the determine when it is appropriate to file a claim. claims process with Vitality Partners. It provides step-by-step instructions to ensure you can file and 1.2 Filing the Claim: Notify Vitality Partners, gather manage your claim efficiently and effectively. Our goal and submit required documents, complete the is to make the process as clear and straightforward as claim form, track your claim, and respond to possible, so you receive the support and benefits 1.3 any additional information requests. youʼre entitled to. Post-Claim Decision: Understand the next steps based on whether your claim is approved 2 or denied, including the appeals process if Learn more → needed. 3