2 1 FROM OUR CEO 1 2 WHO WE ARE 2 Our Business 4 Products Sold 5 Our Guiding Principles 6 Our Value Chain 7 3 SUSTAINABILITY STRATEGY 11 Stakeholder Engagement: Building Lasting Partnerships 13 Materiality: The Core of Our Reporting 15 Advancing Impact Through Partnerships 18 4 FAST-TRACKING PROGRESS 21 Twenty by 30 Program Progress Report 22 Driving Progress from Within 34 Achievements & Recognition 35 Critical Areas of Focus 36 5 FOCUSING ON OUR CORE 49 Problem-Solving with the Right Substrate 54 6 OUR PEOPLE & COMMUNITIES 55 Employee Data 56 Diversity & Inclusion 59 Developing Our Employees 62 Building the Workforce of Tomorrow 63 Sustaining Our Communities 64 7 REPORT OVERVIEW 66 Data Collection & Reporting Boundaries 67 External Verification 67 Contact Crown 67 8 REPORTING STANDARDS 68 GRI Index 69 SASB Disclosures 76 2021 TCFD Report 79