EdAssist Participant Tutorial
by Bright Horizons
EdAssist Site User Experience Participant
User is first greeted with survey Participant Survey guides and personalizes user experience to direct the user towards what they would like to do © 2021 Bright Horizons Family Solutions LLC 2
First time users see quick navigation tips Greeting Tip 1 Tip 2 Tip 2 • First time users are greeted with a quick tutorial to introduce them to key features of the new site • Tips can be dismissed © 2021 Bright Horizons Family Solutions LLC 3
User Sees Carousel on Home Page • Users without an application or coaching session in progress see the carousel • Clicking the arrows advances the carousel slides • Clicking the yellow buttons take the user to the desired site actions © 2021 Bright Horizons Family Solutions LLC 4
Notifications • Notifications are accessible from bell icon • Participants see message board posts, system generated emails, application status changes and calls to action © 2021 Bright Horizons Family Solutions LLC 5
Support and Benefit Documents Support Page Benefits documents are accessible for users via the carousel and support page © 2021 Bright Horizons Family Solutions LLC 6
Coaching Scheduler Setting up an appointment 1 “Learn more” takes the user to 2 the coaching page The user can also get there via the site navigation Clicking “Schedule a Coaching 3 Appointment” starts the process. © 2021 Bright Horizons Family Solutions LLC 7
Education Network Home Page Carousel & Tile Our network links takes users to the Education Network page for information about our providers This is also found in a tile at the bottom of the page © 2021 Bright Horizons Family Solutions LLC 8
Participant with Coaching Session Scheduled Upcoming Appointments • Once a coaching appointment has been scheduled, it is visible within the carousel and on the Coaching & Resources page • Participant can scroll to other carousel items © 2021 Bright Horizons Family Solutions LLC 9
Participant with Past Coaching Appointments Past Appointments • Once a coaching appointment has been completed or canceled, you can view all your previous coaching appointments by clicking 'Past Appointments' © 2021 Bright Horizons Family Solutions LLC 10
Integrated Webinars and More Resources • Integrated webinars on career topics tailored to adult learners • Industry specific • Career focused • Job related • Success stories • On-demand resources allowing easy access for additional content © 2021 Bright Horizons Family Solutions LLC 11
Participants who do not see Coaching Learning Resources • Participants without coaching still get the benefit of a new area to explore. • The Learning Resources tab gives all the benefit of Coaching &Resources without the ability to schedule coaching appointments. © 2021 Bright Horizons Family Solutions LLC 12
Active Applications • Participant can see all active applications in progress and any required actions from the home page • Home page tile excludes denied, closed, or cancelled applications • Benefit period calculation tool and other configurable items are displayed on the home page © 2021 Bright Horizons Family Solutions LLC 13
Past Applications History Page All applications can be found on the History Page © 2021 Bright Horizons Family Solutions LLC 14