Introduction Our People and Culture Environmental Health 8 2021 Sustainability Report A Modern, High-Performing Health System Responsible Business Practices Performance Data About UnitedHealth Group Who we are UnitedHealth Group is a health care and well-being company with a mission to help people live healthier lives and help make the health system work better for everyone. We are 350,000 colleagues in two distinct and complementary businesses working to help build a modern, high-performing health system through improved access, affordability, outcomes and experiences. Optum delivers care aided by technology and data, empowering people, partners and providers with the guidance and tools they need to achieve better health. Our core values Integrity Honor commitments. Never compromise ethics. Compassion Walk in the shoes of the people we serve and those with whom we work. Relationships Build trust through collaboration. Innovation Invent the future and learn from the past. Performance Demonstrate excellence in everything we do. UnitedHealthcare offers a full range of health benefits, enabling affordable coverage, simplifying the health care experience and delivering access to high-quality care. We work with governments, employers, partners and providers to care for 147 million people and share a vision of a value-based system that provides compassionate and equitable care. At UnitedHealth Group, our mission calls us, our values guide us and our culture connects us as we seek to improve care for the consumers we are privileged to serve and their communities. Who we serve • Individuals • Emplo yers • Br okers • Go vernments • C are Providers • Emplo yees • P ayers