102 2021 Sustainability Report Responsible Business Practices Performance Data Our People and Culture A Modern, High-Performing Health System Introduction Environmental Health The following data tables provide an additional level of detail to fully describe UnitedHealth Group’s sustainability performance. We continue to expand the number of key performance indicators (KPIs) we report, demonstrating our commitment to transparency. Our People and Culture 1 Performance Data 2019 2020 2021 Global Workforce Global Workforce 325,000 330,000 350,000 Employee Experience 71% 76% 72% Employee Volunteer Hours 2.6M 2.6M 3.7M Hours of Training per Employee 28 19 37 Spend on Training and Development per Employee $1K $950 $1K Workforce Diversity % Female (Global Workforce) 69% 70% 70% % Female (U.S. Workforce) 73% 75% 75% % People of Color (U.S. Workforce)* 40% 41% 42% Gender Leadership Diversity % Female in Management Positions 55% 56% 57% % Female in Junior Management Positions 62% 62% 64% % Female in Top Management Positions 2 36% 37% 38% % Female in Revenue-Generating Positions 62% 63% 65%