Introduction 22 2021 Sustainability Report A Modern, High-Performing Health System Our People and Culture Environmental Health Responsible Business Practices Performance Data UnitedHealth Group is committed to improving health outcomes and reducing the burden of disease. Achieving better health outcomes We provide a holistic approach to care for those with chronic, complex or behavioral health conditions that require more coordinated care. We are helping to achieve better health outcomes by: • Deliv ering comprehensive behavioral health services with health benefits that treat the whole person with high-quality, supported care. • A ddressing social determinants of health with data- driven insights and community-based partnerships designed to reduce health disparities. • Managing chr onic disease with personalized pharmacy services and a whole-person approach to care management.