Introduction 25 2021 Sustainability Report A Modern, High-Performing Health System Our People and Culture Environmental Health Responsible Business Practices Performance Data Community pharmacy impact Behavioral health partnership impact 90% medication adherence. 13% fewer repeat ED visits for behavioral health issues through Children’s Wisconsin partnership. 18% fewer emergency room visits for behavioral health patients. In addition to pharmacy, these facilities provide access to a range of services and can include primary care, labs, imaging and support from social workers who can connect patients with food banks, transportation and other community support services. Community pharmacies have driven better outcomes for underserved populations, with higher medication adherence, while significantly reducing emergency room visits and hospitalizations. Beyond care delivery, we are helping achieve better behavioral health outcomes by investing nearly $30 million in more than 20 states and Washington, D.C., since 2019. These strategic philanthropic grants and community partnerships are designed to improve access to behavioral health services, including substance abuse treatment, and to grow and diversify the behavioral health workforce pipeline. Children and teens in particular have struggled with mental health challenges, according to the 2021 Health of Women and Children Report by America’s Health Rankings that showed a 21% increase in the number of children reporting anxiety and a 26% increase in teen suicide. To meet the growing need, we partnered with local organizations like Valle del Sol in Arizona to establish mobile medical units providing psychiatry, behavioral health and primary care services to nearly 11,000 children at local schools and foster homes over the next three years. In Wisconsin, our partnership with Children’s Wisconsin established a crisis response team in the emergency department available 24/7 for children with acute mental and behavioral health needs. We have partnered with the University of San Francisco and the University of San Diego to build a diverse pipeline of child and adolescent psychiatrists by creating new educational opportunities and providing students with financial support, which enables them to pursue a career to address the distinct mental health needs of children and young people.