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28 SOCIAL IMPACT EMPLOYEE EXPERIENCE LEARNING AND DEVELOPMENT Growing our talent is key to our success: throughout our 75-year history, our learning mindset has enabled us to keep pace with the ever-evolving needs of the industry and its workforce. We strive to create a culture of learning that supports our employees’ continuous growth and development and is reflective of the totality of the employee experience. All employees—from our recent hires to senior executives—are provided opportunities to learn, develop, and build skills, with the goal of empowering them to do their best work. We offer formalized learning and recognize the growing importance of coaching and mentoring. We also know that on-the-job training and peer-to-peer knowledge sharing rounds out the learning landscape and helps accelerate our employees’ success. LEARNING BY THE NUMBERS DIGITAL ACUMEN: +30,000 employees trained on digital skills globally in response to the COVID-19 pandemic and the need to accelerate digital acumen across our organization. E-COMMERCE ESSENTIALS: >7,000 employees globally have taken the online program. BEAUTY INSPIRED, VALUES DRIVEN INTERACTIVE LEARNING GUIDE : more than 5,000 employees viewed this learning guide, which is available in 32 languages.

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