NEWS FROM OUR PARTNER THE EXCHANGE VERTEX FALL 2021 Grow your business, not your sales tax risks Breah owns a toy shop specializing in handmade wooden toys in ’Tis the Season Brooklyn, NY. During the past year her online shop has grown Get ready for the tax implications of exponentially. She’s thrilled to now have customers all across the country, but she needs to figure out a better way to calculate sales the holiday shopping rush. taxes before the holiday rush. It’s clear this is going to be a holiday shopping season like no other. Automatically calculate accurate sales tax Joyce has six grandchildren in three different states. She hasn’t been able to see them much over the past year so she plans to shop early and splurge on their holiday gifts. She’ll make a big purchase at Breah’s shop and ship the gifts directly to several addresses. Vertex integrates with Commerce Cloud to help Breah calculate sales tax on whatever items she sells, wherever she sells them. Deal with change orders After Joyce places her order, she learns that one of her grandsons doesn’t like the color blue anymore. He prefers red. She gets back onto Breah’s website and changes her order. Vertex uses order management integration to update the tax at each stage of the buyer’s journey. Generate monthly tax returns fast COVID-19 has drastically accelerated the they need to register in a new jurisdiction Finally the big day has arrived. All six grandkids love their gifts. growth of online retail. While retailers and what sales tax to charge and file. But one of Joyce’s granddaughters has already received the same welcome the upcoming holiday surge, they Vertex offers sales tax automation to toy from a friend as a birthday gift a few weeks earlier. need to maintain compliance with complex streamline, automate, and standardize tax Breah receives the return months after the original purchase. and evolving rules and regulations. This year, calculations on every transaction. Vertex runs During that time, the tax rate has changed. Luckily, her tax online shoppers will probably start early, buy on the most advanced calculation and software will handle it. more, and ship to multiple addresses. returns software platform in the industry to Retailers need to monitor and manage reduce time and effort to perform sales and Vertex is designed to help your business handle the complexities that come revenue dollars to determine if and when use tax calculations. with sales tax calculations with their integration into CRM, CPQ, Billing, B2B, B2C, and Order Management. All integrations are Lightning and Classic compatible. Learn more About Vertex on AppExchange.