2021 ESG Report Contents Introduction Economic Environment Social Governance SOCIAL Corporate Citizenship and Philanthropy Fifth Third desires to be the best possible corporate citizen. It’s not our goal simply to serve communities or foster their well-being, but to be an integral part of them. Citizenship Citizenship requires more than simple residence in a place; it requires engagement, action and commitment. We exercise our citizenship by engaging in regular conversations in communities across our footprint to ensure we have a pulse on what is happening there. Our employees serve on various boards —from major nonprofts to local school and church committees. As a company, it is our job to support our employees’ commitments to these organizations by allowing fexible work schedules and accommodations so they can perform these essential duties. We do not view these commitments as separate from their roles, but as an integral part of our Bank’s commitment to good citizenship. Volunteerism We are proud of all of our employee volunteers who devote their time and resources through volunteerism. We are especially proud of our top fve, who together served over 5,500 volunteer hours. Our thanks go to Tina Koczeniak, senior In 2021, our employees logged 97,058 hours of community service, the equivalent of $2,770,035 . sales resource center specialist; Douglas Fris, fnancial center manager; Samantha Baker, Bancorp resolution specialist; Nathan Cherry, performing servicing manager; and Delonda Belanger, senior portfolio manager. K oczeniak said she strives to live by the quote from Ralph Waldo Emerson: “The purpose of life is not to be happy. It is to be useful, to be honorable, to be compassionate, to have it make some diference that you have lived and lived well.” Disaster and Crisis Relief When disaster and crises occur, Fifth Third strives to be quick to respond. In 2021, when devastating tornadoes tore through Kentucky, the Fifth Third Foundation provided $200,000 to the American Red Cross to support individuals and families. We also activated our American Red Cross microsite and the Fifth Third Cares Fund, a mechanism for short-term, emergency support for employees and their eligible dependents, so that employees could make their own donations. We collected nearly $3,500 through our microsite. In early 2022, the Fifth Third Foundation made a $100,000 donation for humanitarian relief in war-ravaged Ukraine ; our employees also personally donated nearly $39,000 to the efort. United Way In 2021, our employees and the Fifth Third Foundation combined to raise $6.7 million for United Way agencies across our footprint, a signifcant increase over the $5 million raised in 2020. The Bank also was recognized again in 2021 as one of the top 25 United Way campaigns in our headquarters city. We were No. 2 in 2021, after being No. 2 in 2020 and No. 3 in 2019. ArtsWave Fifth Third employees generously participate each year in a campaign to beneft ArtsWave, a nonproft organization that is the engine for the arts in Greater Cincinnati, where Fifth Third is headquartered. Through its annual campaign, ArtsWave supports more than 150 projects and cultural organizations; it provides funding, services and advocacy to fuel a more vibrant regional economy and community connected through the arts. In 2021, Fifth Third employees and the Fifth Third Foundation combined to make a gift of nearly $1 million to ArtsWave. Fifth Third and its Employees Rally to Support Ukraine As war broke out in Ukraine, the Fifth Third Foundation and the Bank’s employees rallied to support the individuals and families who were impacted. It wasn’t just their buildings, their economy and their infrastructure that was under attack; their very lives were at stake. Unfortunately, as of the publication of this report, they still are. Fifth Third wanted to support the millions of refugees feeing their homeland and the millions more staying behind to defend their country. In March, the Fifth Third Foundation donated $100,000 to the American Red Cross to support Ukrainian relief eforts by the International Federation of the American Red Cross and Red Crescent Societies. Our employees wanted to help, too. We established a special microsite to enable employees to personally donate to the cause safely and securely. As of June 1, employees had donated $39,000 to help the people of Ukraine. While the deepening crisis is unfolding far from our service areas, we are, all of us, citizens of the world, and all of us are afected by this tragedy. We stand in solidarity with Ukraine. 79