Ethics Training and Education ETHICS CONT. Training is a critical aspect of reinforcing our ethical culture because it educates our employees on how to apply the standards and principles set forth in our policies in their work activities. Every year, all eligible salaried employees are required to review the Code of Conduct and complete CRT. All CRT courses are available to global employees in eight languages (including English). New or refreshed courses are deployed annually, often with new content, new scenarios and exercises. We use adaptive technology that tailors the courses to an individual’s job responsibilities. GM’s Compliance Training and Communications Group within the GECC oversees the process of regularly updating the CRT. Once the annual program and policy certification requirements are approved by the CRT governance board, a cross-functional group that includes senior leaders from human resources, the course owners and subject matter experts draft the course objectives and content based on company risk analysis and any new compliance regulations. We follow guiding principles of trust, respect and accountability as we select vendors, determine how many courses to offer, set completion deadlines and make other course-related decisions. For example, we ensure courses are relevant to our employees’ roles, keeping courses concise and setting consistent content standards. CRT in 2021 included: • GM Code of Conduct: Winning with Integrity • Cybersecurity • Export and Sanctions Compliance • Antitrust and Competition Law Compliance Once employees complete the Code of Conduct training, they are required to certify that they agree to comply with the policies contained in the Code; that they have disclosed any new potential conflicts of interest; and that they have reported any violations of the Code and any vehicle or workplace safety issues. In 2021, GM achieved a 100% completion rate among eligible salaried employees for both our CRT and Code of Conduct Certification Program. Beyond distributing our Code of Conduct and requiring annual training on ethics- and compliance-related topics, we use risk-based principles to provide live and/or “virtual” training to thousands of employees each year. For example, the Compliance Team conducted live training sessions to targeted audiences on topics that included export compliance, antitrust, Foreign Corrupt Practices Act, privacy, working with third parties, winning in the marketplace without sacrificing our values and other relevant compliance topics. The GECC also utilizes on-demand microlearning modules so that employees can access refresher training on gifts and entertainment and conflicts of interest processes as needed. Finally, we recognize a companywide Compliance and Ethics Week in which we engage employees through interactive games, leadership messages, compliance toolkits, employee recognitions and other measures to promote our Winning with Integrity behavior. By keeping ethical behaviors top of mind for all GM employees throughout the year, we continue to win with integrity in our dealings with suppliers, governments and other third parties. 2021 Ethics & Compliance Training By-the-Numbers ~364,000 total online courses delivered ~64,000 employees and select contractor workers who completed ethics and compliance training ~6,000 in-person advanced compliance training modules delivered 4 required courses for employees 1 customized contract worker course Skip Navigation Introduction Reducing Emissions Design for Environment Technology Customers Safety Diverse Workforce Human Rights Supply Chain Communities Governance 2021 SUSTAINABILITY REPORT 117