● Scale nature-based solutions: Protect, restore, and enhance the world’s natural systems for removing and storing carbon from the atmosphere (e.g. trees and oceans) in order to deliver at least 30% of emission reductions needed by 2030 to achieve a 1.5°C future ● Invest in research and development: Support innovation and investment in new and existing low-carbon technologies and efficient material utilization to commercialize cost effective solutions for harder-to-abate sectors Customer Success ● Through Net Zero Cloud, enable our our customers to avoid the risks and seize the opportunities presented by the climate emergency and other environmental and social challenges ● Deliver a carbon neutral cloud to customers ● Engage our customers and partners to help them achieve and uphold their environmental commitments using the Salesforce platform ● Provide customer-specific emissions reports upon request Data Centers ● Work to promote market reform, improved access to renewable energy, and the proliferation of low-carbon energy sources ● Design, build, and maintain energy and resource efficient data centers ○ Consider our environmental impacts when siting data centers ○ Make environmental requirements clear to infrastructure partners, consistent with the Corporate Colocation and Cloud Buyers’ Principles ○ Maximize utilization and efficiency to minimize environmental impact ○ Aim to achieve zero-waste data centers in accordance with the Zero Waste International Alliance (90% landfill diversion from all data center sites) Real Estate ● Build our workspaces to leading green building standards such as LEED, BREEAM, Green Mark, or other equivalent standards ● Focus on sourcing healthy and sustainable materials that increase human health benefits and reduce environmental impact ● Focus on sustainable operations, including energy efficiency, waste reduction, and diversion programs, including recycling and composting where possible, and water conservation