Transformation of Work production was replaced by factories—or, more recently, factory workers who lost their jobs to increased automation. Now, knowledge workers are also facing these challenges. While I strongly believe that these new AI tools will create new jobs and new industries, along with great economic benefits and other quality-of-life gains, they will also eliminate some jobs, both blue- and white-collar. In light of this reality, policy makers and business leaders can take a number of steps to help facilitate this transition. This includes investing in training and retraining programs to ensure that workers are equipped with the necessary skills to take on new roles. It means creating safety nets for workers affected by automation. To navigate this moment most effectively, though, we must also do so with an adaptive, forward-looking perspective. In my mind, that means embracing AI in the same spirit that we once embraced the Model T and the Apple II. In the past, it has always been breakthrough technologies that have created the jobs of the future—and I expect it to be no different this time. The transformation of careers Back in 2012, Ben Casnocha and I published The Start-up of You, our book on modern career management. We felt that far too often, the societal conversation about careers focused on how changes were making it difficult to follow the old model of joining a company and working your way up the ladder until you retired with a gold watch and a pension. People were clinging to old lessons that no longer applied, and mourning their loss. 111
Impromptu by Reid Hoffman with GPT-4 Page 117 Page 119