Introducing Slack + Salesforce User engagement tied to the world’s #1 CRM Platform What is Slack? Slack brings all of a company’s people, data and tools together so teams can collaborate and get work done, from anywhere. Salesforce and Slack Combined Provides companies with a single source of truth and a unified platform for connecting employees, customers and partners with each other and the apps they use every day – all within their existing workflows. Why now? The need has never been greater to deliver connected experiences for customers across every touchpoint, enabling employees to work seamlessly wherever they are.