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Environmental A healthy environment is crucial to the long-term success of the economy and of communities around the world, but climate change and other environmental challenges pose increasing threats to our collective future. As a global financial institution working with clients in nearly every sector of the economy, we have an important role to play in tackling environmental challenges. Our strategy includes financing and investment solutions to help accelerate the transition to a low-carbon, sustainable economy, supporting our clients with strategic advice and continuing to minimize the environmental impact of our own operations. 2021 Highlights • Set our first portfolio-level emissions intensity reduction targets for three sectors – Oil & Gas, Electric Power and Auto Manufacturing – and published our Carbon Compass SM methodology • Joined the Industry-led, United Nations-convened Net Zero Banking Alliance ("NZBA") and the Net Zero Asset Management ("NZAM") initiative • Issued a $1.25 billion green bond in August 2021 • Financed and facilitated $106 billion in support of the green objective of our Sustainable Development Target • Reduced Scope 1 and 2 greenhouse gas (“GHG”) emissions in our global operations by approximately 15% • Met our goal to maintain carbon neutral operations for the second year in a row 11

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