Donor search costs for up to 15 searches only for allogeneic bone marrow transplants. Transplant services must be provided through locally and nationally contracted or approved transplant centers. All transplant services require Preauthorization. Contact Member Services for Preauthorization. Exclusions: Donor costs to the extent that they are reimbursable by the organ donor’s insurance; living expenses except as covered under Section II.K. Utilization Management; transportation expenses except as covered above; costs for searches for non-allogeneic bone marrow donors Urgent Care Inside the KPFHWA Service Area, urgent care is covered at a Network Emergency Department: After Kaiser Permanente medical center, Kaiser Permanente urgent Deductible, Enrollee pays $75 Copayment and 15% care center or Network Provider’s office. Plan Coinsurance Outside the KPFHWA Service Area, urgent care is covered at Network Urgent Care Center: After Deductible, any medical facility. Enrollee pays 15% Plan Coinsurance See Section XII. for a definition of Urgent Condition. Network Provider’s Office: After Deductible, Enrollee pays 15% Plan Coinsurance See the Mental Health benefit for mental health services provided in a Network Urgent Care Center or Network Non-Network Provider: After Deductible, Enrollee Provider’s Office. pays $75 Copayment and 15% Plan Coinsurance V. General Exclusions In addition to exclusions listed throughout the EOC, the following are not covered: 1. Benefits and related services, supplies and drugs that are not Medically Necessary for the treatment of an illness, injury, or physical disability, that are not specifically listed as covered in the EOC, except as required by federal or state law. 2. Services Related to Non-Covered Services: When a service is not covered, all services related to the non- covered service (except for the specific exceptions described below) are also excluded from coverage. Enrollees who have received a non-covered service, such as bariatric surgery, and develop an acute medical complication (such as band slippage, leak or infection) as a result, shall have coverage for Medically Necessary intervention to stabilize the acute medical complication. Coverage does not include complications that occur during or immediately following a non-covered service. Additional surgeries or other medical services in addition to Medically Necessary intervention to resolve acute medical complications resulting from non-covered services shall not be covered. 3. Services or supplies for which no charge is made, or for which a charge would not have been made if the Enrollee had no health care coverage or for which the Enrollee is not liable; services provided by a family member, or self-care. 4. Convalescent Care. 5. Services to the extent benefits are “available” to the Enrollee as defined herein under the terms of any vehicle, homeowner’s, property or other insurance policy, except for individual or group health insurance, pursuant to PEBB_SCA_2024 46