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­verview of our visual expression Your guide to roof claims Recovering from damage to your roof can be stressful, but we are here to work together to get your home back to normal. Components of a roof system Components of a good roof system Hip and ridge shingles Ridge vent Kitchen/Bathroom vent Shingles Felt underlayment Ice and water shield Wood decking Note This is an example of a common En–y eat roof system and is for educational purposes only. It is not intended to •ee Ž mucŽ yu can sae itŽ represent your specific roof. Your roof ptectin at œee how uch you could save may include different components. with custoižed auto and hoe a great price. aut an Žme insuance fm ƒ insurance fro Liberty Mutual. Liety Mutual ­nsuance. How can roof damage happen? High winds, large hail, and other weather events can cause damage to your roof and property. Roofs are constructed of many different components and some can damage more easily than more durable items, like composition shingles. Accident Forgiveness Better Car Replacement™ Convenient ayment ptions How we assess roof damage Our goal is to resolve your claim as quickly as possible. Our experts will inspect your roof and Contact me for your customized quote. [First Name] [Last Name] (P) [Num] Ext [Num] [Email] [AR/CA/MN License] determine the extent of the damage. • ignificant damage may require replacement of your roof. • inor damage can often be repaired may qualify. . Optinal ceae in sme states.Aailaility aies y state. Eliiility ules apply. Aut ceae pie an une itten y Liety Cunty Mutual ­nsuance Cmpany€ ‚ƒ„„ …alnut †ill Lane€ ­in€ ‡ˆ ‰Š„‹Œ. †me ceae pie an une itten y ne  me f tŽe fll in cmpanies‘ Liety ­nsuance Cpatin€ Liety Llys f ‡exas ­nsuance Cmpany€ an Liety Mutual • o storm damage ’ie ­nsuance Cmpany. Equal †usin ­nsue. ©‚„ƒ” Liety Mutual ­nsuance Your guide to Liberty Mutual Dear , TThhank yank yoouu All of us at Liberty Mutual are pleased to welcome you. Inside this kit Insurance. you’ll find details about your policy, payment information, and information ffoor choosinr choosingg on our diital tools that can sae you time. If you hae any additional What you need to know Get to know all the benefi ts uestions, contact your representatie, , at . about home claims. of an online account. LiberLiberttyy Mutual Mutual > ­ Auto andAuto and ­ Life can be hectic. That’s why we want to make it easy to manage your ­ ­ Manage your policy 24/7 with an online account: ­ Staying safe is your #1 priority. • Add coverage or make changes to • dit paperless preferences ­ • f your property has maor structural damage and you hae any safety your coverage • Update contact information and doubts, call the local authorities, such as a building inspector, before entering ­ < lternatie nergy Discount: †ain this type of ehicle helps you sae> • Manage your payment preferences preferences • Update vehicles and drivers • eport downed power lines or gas lea s to the utility company ­ <nti-Theft Discount: Anti‡theft features in your car help you sae> • eport and track claims • ­eep electricity turned off if there is standing water in the house ­

• Turn off the water main to your home in the eent of a burst pipe • Ta e photos of the damage, if possible, and eep any receipts from purchases ˆhanks aain for choosin Liberty Mutual. ‰e look forward to helpin or serices used because of the loss Haven’t registered yet? you protect the thins that matter most. Sign up for your online account in 2 easy steps: ‚incerely, 1 isit libertymutual.comregister Tips for reporting your claims. €our Liberty Mutual ‚erice ˆeam When you report your claim, here is some of the basic information 2 nter your contact information we’ll need to get from you: ou’re all set to access your See Inside • Your information (name, policy number, address) account anytime anywhere for important • The type of claim (wind, water, fire, theft, etc) account details • escription of damage to your home or any personal property Discounts and sains are aailable where state laws and reulations allow, and may ary by state. Šertain discounts apply to specific coeraes only. ˆo the extent permitted by law, applicants are indiidually underwritten‹ not all applicants may ualify. „ Initial discount may ary by state and is replaced with a final discount upon completion of a reiew period. Œot aailable in all states. Žihtˆrack® discount applies only to auto policy base coeraes. Want useful information to help tackle challenges We’re always here for you with 2our laims ssistance at at home or on the road? isit our online resources at libertyutualco/asterthis libertymutual.comreport claim or call ­€€€€€€€€€€‚. Liberty Mutual brand guidelines GRM U.S. section—September 2020 (Version 2.3) Confidential—Internal use only—Content not for reproduction ‚

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