Problem Meridian Risk Management is a top risk management and insurance brokerage in New York. As the insurance landscape evolved, they faced the challenge of communicating complex employee benefits digitally. The industry’s reliance on paper-heavy presentations and in-person meetings led to poor engagement. With client expectations shifting towards more accessible content, Meridian sought a platform to digitize and enhance their materials, making complex information interactive without disrupting established processes. “ As we all know, insurance is complicated. We've leveraged the RELAYTO platform to streamline the education process as much as possible, allowing employees and dependents to self-serve their way to more information. Tom Clements President of Meridian Software Services, Employee Benefit Consultant at Meridian Risk Management