Key Results Revenue Growth Client Retention Through Innovation Achieved an average annual revenue growth 15-20% of existing clients adopted RELAYTO rate of 60% year-over-year since adopting for their own use after experiencing its RELAYTO in 2019. effectiveness through Meridian's presentations. Operational Efficiency Enhanced Data-Driven Decision Making AI-powered self-service resolves benefit queries Analytics showed a 30% increase in faster, providing real-time answers and engagement with benefit presentations, simultaneous searches across all content hubs. enabling more targeted future communications.