MetLife FAQs

Ready to roam? Unleash the power of pet insurance. MetLife Pet Insurance can not only help cover the costs of unexpected accidents and illnesses, but also things like routine care. Help protect their health and your wallet. You asked. Why sign up for pet insurance? Find out with some FAQs. We answered. What is pet insurance? How does MetLife Pet Insurance work? A. Similar to how other types of insurance A. Our process is simple and straightforward. work, such as health insurance for you Take your pet to the vet and pay the bill, then send and your family, pet insurance is coverage for your claim documents to us. You can file by using our dogs and cats that can help you be prepared for mobile app, online portal, email, fax or mail. Most unexpected vet costs and routine care. claims are processed within 5 days. Then, you’ll receive reimbursement1 by check or direct deposit if Why MetLife Pet Insurance? the claim expense is covered under the policy. A. With MetLife, pet parents have the power of When does coverage start? choice to customize their pet insurance to A. MetLife Pet Insurance provides among the meet their needs. You can take advantage shortest wait periods for accident and illness of benefits like: 2,5 coverage. Accident coverage and optional • flexible coverage with up to 90% Preventive Care coverage begin on the effective date 1 reimbursement and the freedom to visit any of your policy. Illness coverage begins 14 days later. U.S. licensed vet 2 What’s covered? • only provider to offer family plans, covering A. Coverage includes: And our coverage also multiple cats and dogs on one policy includes: • optional Preventive Care coverage3 • accidental injuries • hip dysplasia • illnesses • 24/7 access to Telehealth Concierge Services • hereditary conditions • exam fees • congenital conditions • discounts up to 30%4 and additional offers on • surgeries • holistic care pet care, where available • medications • chronic conditions • MetLife Pet mobile app makes it easy to submit • ultrasounds • alternative therapies • hospital stays and track claims and manage your pet’s health and wellness. • X-rays and • and much more! diagnostic tests