SOLUTIONS Serving Society To help thousands of organizations become platforms for change in their own 1 | Salesforce communities during COVID-19, Salesforce Philanthropy Cloud offers Philanthropy Cloud, Salesforce Deploy a rapid crisis response Nonprofit Success Pack, and the Critical solution for employee Care Resource Management app. and customer support. 2 | Salesforce Nonprofit Success Pack Collaborate virtually with this tool to help teams work from home. 3 | Critical Care Resource Management App Help your workforce learn skills for the future with this online learning platform. TACTICS Weekly company all-hands meetings V2MOM app Self-service help center for employee crisis needs Daily employee success emails Employee and candidate journeys Omni-channel workspace for case management Employee surveys On-demand virtual collaboration training Employee resource groups (ERGs) Bot-assisted employee knowledge base (Concierge) Mental health and mindfulness programs The COVID-19 Response Playbook | 38