STRUCTURING YOUR APPROACH Track 1 Track 2 Track 3 Stabilize Reopen Grow Mitigate short-term risks Plan and orchestrate how Accelerate change to and stabilize operations. to return to the workplace. grow in the next normal. Execute a robust, Put in place the Accelerate digital in-crisis response to planning, logistics, and transformation to protect and run the communications to become faster and more business during lockdown. resume operations while relevant to customers than protecting employees. before the crisis. CRISIS WORKPLACE NEXT-NORMAL RESPONSE CENTER COMMAND CENTER TRANSFORMATION OFFICE The COVID-19 Response Playbook | 8