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GROW Your company culture is how you’ll build a path forward. Closely evaluate How You Work your culture and talent to see where you can better enable your workforce in the next normal. Optimize for productivity while building an environment of learning, community, and wellness. Now’s the time to be more friendly toward remote and flexible work options. Supercharge employee Enable lifelong learning Foster an employee-friendly productivity. and development. workplace and culture. Leverage global growth industry best Equip every employee with a skills profile, Create multiple avenues for employee practices (e.g., onboarding, time to enabling corporatewide skills analysis and feedback to increase transparency and effectiveness, employee alignment). optimized opportunity matching. enable fast improvement (surveys, social channels, etc.). Simplify finding answers for employees Simplify learning for must-have skills enabling through multichannel knowledge base fast and easy upskilling to support digital Evolve new working practices with a focus activated with bots. transformation and new ways of working. on community and environment. Enable business people to build Upgrade reskilling with workforce needs Evolve health and wellness resources to powerful apps through low- and no-code assessment, tailored online learning journeys, address employees’ shifting physical (aging) platforms and augmenting teams with and career opportunities. and mental needs. design expertise. Source for diversity and reexamine Automate processes across front, middle job descriptions to ensure qualification and back offices to drive speed, simplicity, requirements attract a diverse candidate pool. and cross-team collaboration. Personalize employee journeys with contextual, relevant information and recommendations. The COVID-19 Response Playbook | 29

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