for Disability and Leave of Absence Claims Search Results The search results provide information about claims matching your criteria as well as features for working with those claims directly. • Name: Click the Team Member’s name to open the Leader’s view of the Team Member Dashboard where you can view any Tasks Requiring Attention as well as their Leave Calendar, Communication Center, and Activity Stream. • Start A New Claim: Create a new claim for any team member in the search results who does not yet have a claim. • Claim Number: Click the claim number to open the Claim Overview page and view details about the claim. • Export: Click the Select One drop-down menu below the search results list and choose whether to save your results as a PDF or CSV file, then click . Communication Center The Communication Center enables you to communicate directly with the claim specialist through AbsenceOne. Click Open to start a conversation thread and type your question or message to the claim specialist in the text box at the bottom of the section. The claim specialist will be notified of the message and should respond within one business day. Sedgwick Copyright © 2019 The information contained herein is confidential and proprietary to Sedgwick. Last Updated March 21, 2019 -5-
Reference Guide for Leaders – Disability and Leaves Page 4 Page 6