Reference Guide for Team Members – Disability and Leaves

for Disability and Leave of Absence Claims Team Member Dashboard Experience After you log in, AbsenceOne’s dashboard provides at-a-glance information about your current claims via the Claims Calendar, Activity Stream, and Notifications sections. Additional features allow you to communicate with your claims specialist and learn more about disability and leave of absence benefits. To easily access the features described below, click the menu button in the upper-left corner. To include closed claims from the Activity Stream, Communication Center, and Claims Calendar sections, select the Include Closed Claims check box at the top of the dashboard. To explore a section in depth, click More. To return to this dashboard, click Home at the top of the page. Claims Calendar The Claims Calendar section shows your absences and their statuses in a weekly view. Click More to see a monthly view of your absences. You can also filter a calendar to display only intermittent absences. Click an absence on the calendar to view its status and see the related claim number. Click under the EXPAND/COLLAPSE heading to view additional claim information, and click to hide it. Click a blue claim number to view details for that claim. 1 Sedgwick Copyright © 2020 The information contained herein is confidential and proprietary to Sedgwick. Last Updated December 1, 2020