Updated: August 23, 2022
This policy explains what information we collect when you use RELAYTO’s sites, services, products, and content (“Services”). It also has information about how we store, use, transfer, and delete that information. Our aim is not just to comply with privacy law. It’s to earn your trust.
Information We Collect & How We Use It
RELAYTO doesn’t make money from ads. So we don’t collect data in order to advertise to you. The tracking we do at RELAYTO is to make our product work as well as possible.
In order to give you the best possible experience using RELAYTO, we collect information from your interactions with our products. Some of this information, you actively tell us (such as your email address, which we use to track your account or communicate with you). Other information, we collect based on actions you take while using RELAYTO, such as what pages you access and your interactions with our product features. This information includes records of those interactions, your Internet Protocol address, information about your device (such as device or browser type), and referral information.
We use this information to:
- provide, test, improve, promote and personalize RELAYTO Services
- fight spam and other forms of abuse
- generate aggregate, non-identifying information about how people use RELAYTO Services
When you create your RELAYTO account, and authenticate with a third-party service (like Twitter, Facebook or Google) we may collect, store, and periodically update information associated with that third-party account, such as your lists of friends or followers. We will never publish through your third-party account without your permission.
Information Disclosure
We may share information as discussed below, but we won't sell it to advertisers or other third-parties.
Others working for RELAYTO. RELAYTO uses certain trusted third parties to help us provide, improve, protect, and promote our Services. These third parties will access your information only to perform tasks on our behalf and in compliance with this Privacy Policy.
Other users. Our Services display information like your name to other users in places like your user profile and your documents. Certain features let you make additional information available to other users.
Other applications. You can also give third parties access to your information and account. Just remember that their use of your information will be governed by their privacy policies and terms.
RELAYTO Business and RELAYTO Enterprise Admins. If you are a RELAYTO Business or RELAYTO Enterprise user, your administrator may have the ability to access and control your RELAYTO Business or RELAYTO Enterprise account. Please refer to your employer's internal policies if you have questions about this. If you are not a RELAYTO Business user but interact with a RELAYTO Business or RELAYTO Enterprise user (by, for example, joining a shared hub or accessing content shared by that user), members of that organization may be able to view the name and email address that were associated with your account at the time of that interaction.
Law & Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of RELAYTO or our users; or (d) protect RELAYTO's property rights.
Stewardship of your data is critical to us and a responsibility that we embrace. We believe that our users' data should receive the same legal protections regardless of whether it's stored on our services or on their home computer's hard drive. We'll abide by the following Government Request Principles when receiving, scrutinizing and responding to government requests for our users' data:
- Be transparent,
- Fight blanket requests,
- Protect all users, and
- Provide trusted services.
Data Security
RELAYTO shall comply with security technical and organizational measures as identified in Appendix 2 to the Standard Contractual Clauses.
Third-Party Embeds
Some of the content that you see displayed on RELAYTO is not hosted by RELAYTO. These “embeds”are hosted by a third-party and embedded in RELAYTO. For example: YouTube or Vimeo videos, Imgur or Giphy gifs, SoundCloud audio files, Twitter tweets, GitHub code, or Scribd documents that appear within RELAYTO document experiences. These files send data to the hosted site just as if you were visiting that site directly (for example, when you load a
RELAYTO document experience with a YouTube video embedded in it, YouTube receives data about your activity). RELAYTO does not control what data third parties collect in cases like this, or what they will do with it. So, third-party embeds on RELAYTO are not covered by this privacy policy. They are covered by the privacy policy of the third-party service.
Some embeds may ask you for personal information, such as your email address, through a form. We do our best to keep bad actors off of RELAYTO. However, if you choose to submit your information to a third party this way, we don’t know what they may do with it. As explained above, their actions are not covered by this Privacy Policy. So, please be careful when you see embedded forms on RELAYTO asking for your email address or any other personal information. Make sure you understand who you are submitting your information to and what they say they plan to do with it. We suggest that you do not submit personal information to any third-party through an embedded form.
If you embed a form that allows submission of personal information by users, you must provide near the embedded form a prominent link to an applicable Privacy Policy that clearly states how you intend to use any information collected. Failure to do so may lead RELAYTO to disable the document experiences or take other action to limit or disable your account.
Data Storage
To provide you with the Services, we may store, process and transmit information in the United States and locations around the world - including those outside your country. Information may also be stored locally on the devices you use to access the Services.
For additional information on data privacy please refer to AWS EU Data Protection FAQ
Tracking & Cookies
We use browser cookies and similar technologies to recognize you when you return to our Services. We use them in various ways, for example to log you in, remember your preferences (such as default language), evaluate email effectiveness, and personalize content and other information.
RELAYTO doesn’t track you across the Internet. We track only your interactions across the RELAYTO experiences (which encompasses Relayto.com and custom domains hosted by RELAYTO).
Some third-party services that we use to provide the RELAYTO Service may place their own cookies in your browser. This Privacy Policy covers use of cookies by RELAYTO only and not the use of cookies by third parties.
RELAYTO complies with the “Do Not Track” (“DNT”) standard recommended by the World Wide Web Consortium. For logged-out users browsing with DNT enabled, RELAYTO’s analytics will not receive data about you, but we will do some first-party tracking in order to customize content
and provide data to third-party service providers that enable RELAYTO Services to work. When you use RELAYTO while logged-in to your account, we cannot comply with DNT.
For more information about the latest updates to RELAYTO Cookies policy go here
Modifying or Deleting Your Personal Information
If you have a RELAYTO account, you can access, modify or export your personal information, or delete your account. Controls for those actions are located in the RELAYTO user settings page.
To protect information from accidental or malicious destruction, we may maintain residual copies for a brief time period. But, if you delete your account, your information and content will be unrecoverable after that time (there might be some latency in deleting this information from our servers and back-up storage).
Changes
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that deal. We will notify you (for example, via a message to the email address associated with your account) of any such deal and outline your choices in that event.
We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.
Contact
Have questions or concerns about RELAYTO, our Services and privacy? Contact us at