I. MOST FREQUENTLY USED APPS BY INTERNET USERS ...................................................................... 57 II. THE DEVELOPMENT OF BASIC APPLICATIONS ................................................................................. 58 III. THE DEVELOPMENT OF BUSINESS TRANSACTION RELATED APPLICATIONS ................................... 64 IV. THE DEVELOPMENT OF INTERNET FINANCE APPLICATIONS ........................................................... 69 V. THE DEVELOPMENT OF ONLINE ENTERTAINMENT APPLICATIONS ................................................... 72 VI. THE DEVELOPMENT OF PUBLIC SERVICE APPLICATIONS ............................................................... 80 GOVERNMENT APPLICATION ........................................................ 87 CHAPTER X THE OVERVIEW OF GOVERNMENT APPLICATION ....................................................................................... 89 I. THE OVERVIEW OF E-GOVERNMENT SERVICES ................................................................................ 90 (I) The User Scale and Utilization of E-government Services ....................................................... 90 (II) E-government Service Satisfaction .......................................................................................... 90 (III) The Overall Distribution and Distribution by Province of Domain Names with the Suffix “.gov.cn” .................................................................................................................................... 91 II. GOVERNMENT WEIBO ..................................................................................................................... 93 (I) The Overview of Government Weibo ....................................................................................... 93 (II) The Distribution of Government Weibo by Province ............................................................... 93 (III) The Composition of Government Weibo ................................................................................ 94 (IV) Operation of Government Weibo ........................................................................................... 95 III. ZHENGWUTOUTIAO ....................................................................................................................... 97 (I) The Overview of Zhengwutoutiao............................................................................................. 97 (II) Distribution and Times of Views of Zhengwutoutiao by Province .......................................... 97 (III) Fields Covered by Zhengwutoutiao ........................................................................................ 99 (IV) Operation of Zhengwutoutiao .............................................................................................. 100 NETWORK SECURITY ..................................................................... 103 CHAPTER XI THE OVERVIEW OF INTERNET USER SECURITY ............................................................................................ 105 I. USERS’ PERCEPTION OF INTERNET SECURITY AND CYBER SECURITY INCIDENT TYPE ................ 105 (I) Users’ Perception of Internet Security ..................................................................................... 105 (II) Types of Cyber Security Incidents Encountered by Users ..................................................... 106 II. THE MALWARE INFECTION OF PC AND MOBILE PHONE ................................................................ 107 (I) The Number of PCs Infected by Trojan Viruses ...................................................................... 107 (II) The Number of Android Mobile Phones Infected by Malware .............................................. 108 III. THE NUMBER OF HARASSING TEXT MESSAGES AND CRANK CALLS MARKED BY USERS ............ 109 APPENDIX 1 SURVEY METHODOLOGY ..................................... 111 IIIIII The 39th Statistical Report on Internet Development in China