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To the extent that Customer Data is subject to EU Data Protection Laws and is processed by RELAYTO as a data processor acting on Customer's behalf (as a data controller), RELAYTO will use and process such Customer Data as Customer instructs in order to provide the Services and fulfill RELAYTO's obligations under the Agreement. "Customer Data" means Stored Data and Account Data. "Stored Data" means the files and structured data submitted to the Services by Customer or End Users. "Account Data" means the account and contact information submitted to the Services by Customer or End Users. c. [removed] d. Software. Some Services allow Customers to download RELAYTO software which may update automatically. Customers may use the software only to access the Services. If any component of the software is offered under an open source license, RELAYTO will make the license available to Customer and the provisions of that license may expressly override some of the terms of this Agreement. e. Beta Services. RELAYTO may provide features or products that we are still testing and evaluating. These products and features are identified as alpha, beta, preview, early access, or evaluation (or words or phrases with similar meanings) (collectively, "Beta Services''). Notwithstanding anything to the contrary in this Agreement or in the DPA, the following terms apply to all Beta Services: (a) you may use or decline to use any Beta Services; (b) Beta Services may not be supported and may be changed at any time without notice to you; (c) Beta Services may not be as reliable or available as RELAYTO Business; (d) Beta Services have not been subjected to the same security measures and auditing to which RELAYTO Business has been subjected; and (e) RELAYTO will have no liability arising out of or in connection with beta services—use at your own risk. 2. Customer Obligations a. Compliance. Customer is responsible for use of the Services by its End Users. Customer and its End Users must use the Services in compliance with the Acceptable Use Policy. Customer will obtain from End Users any consents necessary to allow Administrators to engage in the activities described in this Agreement and to allow RELAYTO to provide the Services. Customer will comply with laws and regulations applicable to Customer's use of the Services, if any. b. Customer Administration of the Services. Customer may specify End Users as "Administrators" through the administrative console. Administrators may have the ability to access, disclose, restrict or remove Customer Data in or from Services accounts. Administrators may also have the ability to monitor, restrict, or terminate access to Services accounts. RELAYTO's responsibilities do not extend to the internal management or administration of the Services. Customer is responsible for: 3 of 54

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