To drive efficiency and scalability, 3PLs have adopted WMS technology with 60% of respondents leveraging the technology to grow 11% or more. In fact, 38% of 3PLs used their WMS to scale order volumes by more than 25%. Nearly 53% of 3PLs think automating processes in their warehouses is a top opportunity for 2023, which re-enforces the greater technology investments seen this year. Because the labor shortage has continued throughout 2022 and appears poised to continue well into 2023, time savings and labor productivity appear throughout the survey responses as key imperatives for growing 3PLs. With 69% of respondents sharing they implemented a WMS in order to save time and improve operational efficiency, data shows that 3PLs have received significant returns in time savings. More than 73% of users saved 11+ hours per month, with 14% saving more than 50 hours per month. Participants who are involved in omnichannel fulfillment are, on average, 30% more likely to see time savings benefits over other fulfillment types after adding a WMS. 2022 Third-Party Logistics Warehouse Benchmark Report | 27