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SYSTEMS INTEGRATED Rising consumer expectations have driven the need for improvements in speed to fulfill as well as visibility throughout the lifecycle of an order. This year, shopping integrations and EDI connections to 3PLs’ WMS systems increased dramatically. EDI integrations rose to 51% in 2022 as compared to only 39% in 2021. Shopping cart integrations also showed a dramatic increase jumping to 48% in 2022 from 33% in 2021. Other notable increases included marketplace integrations at 25% this year versus 17% in the prior year. On average, respondents had 2.7 additional systems integrated with their WMS. This grew from 2.3 system integrations in 2021. *Multiple selections allowed. 2022 Third-Party Logistics Warehouse Benchmark Report | 28

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