The plan limits coverage of DME to one item of a particular type of equipment and the accessories needed to operate the item. If you receive a higher-cost DME item when a less expensive, medically appropriate option is available, the plan will not pay for the more expensive item. The plan also covers the repair or replacement of DME due to normal use or a change in the member’s condition (including the growth of a child). You are responsible for the entire cost of any additional pieces of the same or similar DME you purchase or rent for personal convenience or mobility. Note: The plan does not cover replacement of lost, stolen, expired, or damaged DME. Foot orthotics Items such as shoe inserts, foot orthotics, and other shoe modifications are covered only when both of these conditions are met: • The member has been diagnosed with diabetes. • Specialized (including customized) orthotics are prescribed to treat or reduce the risk of diabetes complications. If you have questions about what services are covered, contact UMP Customer Service. Insulin pumps and related pump supplies Insulin pumps and related pump supplies are covered as DME. For the highest benefit level, use a preferred DME supplier. ALERT: Continuous glucose monitors are not covered under the DME benefit. They are covered under the prescription drug benefit, with the exception of UMP Medicare Retiree members. See the “Diabetes care supplies” benefit for more information. Finding a preferred DME supplier You may purchase DME through a medical supplier. To find a preferred DME supplier, visit the UMP Provider search (see Directory for link). You do not have to sign in to the Regence member site to search for a provider, but you will get more personalized results if you do. Click on the “All categories” link (found beneath “Doctors by name” and “Doctors by specialty”). Type “durable medical” into the search box; a drop-down list will appear. Select “Durable Medical Equipment & Supplies.” You should now have a list of network DME suppliers. Preferred providers are paid at the highest rate and are noted as a Category 1 provider in the UMP provider search. Different DME suppliers carry different types of supplies. You may need to contact to confirm that a supplier has what you need. Commercial DME You may purchase DME on Amazon by signing in to your Regence account and going to the Regence medical supplies webpage at regence.com/member/medical-supplies/. Select “Get started” in the Shop smart and save section. This will take you to the Amazon page where you will select and shop from one of the four categories for DME supplies: • Post-mastectomy • Illness and injury • New parents • Manage a condition You pay 100 percent of the billed charge and submit a claim for reimbursement. To submit a claim, select “Start your claim” in the “How to get repaid” section on the Regence medical supplies webpage at 2024 UMP Classic (PEBB) Certificate of Coverage 49