Partner and Co-marketing Guide CASE STUDIES Page 22 Partner Variable Content Section Single-page case study. 2-Page case study – front. The standard co-marketing case study template includes a variable content area for Unleash Your Growth OFFICE PRODUCTS partner use. The content in this area should Potential always feature the partner style in terms of “T he fast and technologically advanced Xerox devices provided by M&M cobined with the proactive services typeface, colors, logos and images to maintain helped us to iprove the uality of services we offer to our custoers” a clear separation between Xerox and the – Hristina Shopova, General Manager Office Commers partner brand. STARTING POINT ‘or Centre® ”“•– †Œ and Office management for output devices, supplies, ® Office 2, Navi-46 and Office Commers are Commers chose color †Œ ˆero‚ and service-related incidents to help ® ® stationary providers located in the three ‘or Centre 6’–’ and monochrome ˆero‚ companies manage costs and increase largest cities of Bulgaria – ofia, lovdiv ‘or Centre® ’222 device and user productivity Some other considerations: and arna ach of the three companies €o maintain continuous printing, ­ac -up as loo ing for a solution that ould allo devices ere considered for pea moments RESULTS them to sustain and develop their ­usiness and in case of emergencies to replace a €hey anted to increase satisfaction of ince the introduction of the ˆero‚® † device that ould go under repair solution to Office 2, Navi-46 and Office their clients, resolve the challenges they Commers, †‡B† has ­een one single point e‚perienced ith their outdated eƒuipment, €o provide constant monitoring of the • Always include the partner logo and a minimal not ­eing a­le to meet their employees’ devices for ma‚imi‰ing eƒuipment of contact for all of the printing fleet issues needs for copying and scanning services availa­ility and ensuring continuous of the three companies ach company has and to find a solution for the issues ith consuma­les supply, all devices ere also ­enefited from› consuma­les deliveries that have caused connected to the ˆero‚® —lo­al Contact call-to-action. • œ“ž uptime of the eƒuipment a lot of eƒuipment don time and delays Centre ‹—CCŽ €his platform ena­les the managed service ­y reacting to incidents • Considera­le reductions of printing costs …s long-time partners of †‡B†, a ˆero‚ centrally ­y the specialised agents and thus authori‰ed partner in Bulgaria, they have ensures fast remote trou­leshooting and • …dditional monitoring and visi­ility over turned to the company for a solution consuma­les level control the print fleet and a­ility to control and • “ About Partner” content — including countries … ˆero‚® †anaged rint ervices proposal plan the costs met all customers’ reƒuirements and †‡B† €o monitor the ƒuality of the service started the implementation provided, an automated incident and • Ÿigh ƒuality mono and color printing, the partner sells Xerox equipment in — is ervice ˜evel …greement ‹˜…Ž real-time copying and scanning reporting system as implemented for all …s the result of these improvements, SOLUTION three print centers Office 2, Navi-46 and Office Commers are …s the first step, ne ˆero‚® multifunction a­le to provide ­etter service to their printers ‹†ŒŽ ere installed at customer €o monitor and assess output devices on clients ‘ith customer satisfaction groing, recommended. premises to replace the old inefficient customer netor and provide continuing all three providers ere a­le to gro their ® eƒuipment Office 2 has purchased asset management information, the ˆero‚ volumes and customer ­ase resulting in monochrome ˆero‚® ‘or Centre® ’“”’ ™evice …gent as installed €his remote increased revenues ® automated tool provides a single point of †Œ, Navi 46 installed color ˆero‚ ©2017 ero Corporation ll rights reserve ero® an ero an esign®, ­or€Centre® are traemar€s of ero Corporation • You may include an image within the in the ‚nite States anƒor other co„ntries …†21‡11 ® designated partner content section if it is M&BM is an accredited Xerox MPS Partner in Bulgaria M&BM is a leader on the Bulgarian market in the sphere of IT solutions connected with management of printing environment and document workflow. M&BM has ® easily identified with the partner brand such been a partner of Xerox since 1995. After joining the Xerox Partner Print ® Services program it is now accredited to provide Xerox MPS to clients in Bulgaria. FOR MORE INFORMATION, CONTACT US AT: MANAGEMENT BUSINESS MACHINE lTD. On the first page of a 2-page case as an image of a building or staff. PHONE: +359 2 8051715 WEB: WWW.MBM-BG.COM study, adding the partner logo with • Do not use Xerox product, lifestyle relationship text is optional. or metaphoric images in the partner area. For a single-page case study, the partner 2-Page case study – back. About Xerox Copy logo, relationship description, The standard co-marketing case study template information and CTA are added in the space provided. also features an area for “About Xerox” content. You can use this area or opt to integrate “About Xerox” copy into the text of the case study instead. Single-page case studies with limited content space should integrate information about Xerox into the text. About Client Copy Any client “About” information featured in the case study should be integrated into the text content of the case study. For example, “[Client Company Name] is a leading provider of [product or service] to [customer description] in France.” On the second page , the partner logo, relationship description, information and CTA are added in the space provided. ©2018 Xerox Corporation. All rights reserved.