TO FIND OUT MORE, PLEASE CONTACT: Michael Abbott Robert Flynn Accenture Digital Accenture Payments North America Financial Services North America m.abbott@accenture.com robert.f.flynn@accenture.com Marc Abbey John Grund Accenture Payments Accenture Payments North America North America charles.marc.abbey@accenture.com john.grund@accenture.com SURVEY POPULATION AND METHODOLOGY This online survey was conducted by Accenture Research among 1,000 adults in the United States and 500 in Canada between September 1, 2017 and September 10, 2017. The overall margin of error is +/- 1.55 percentage points at the midpoint of the 95 percent confidence level. For questions about the survey methodology, please contact: Luca Gagliardi Accenture Research luca.gagliardi@accenture.com VISIT US: www.accenture.com/10PaymentsTrends FOLLOW ACCENTURE BANKING: Accenture Banking @BankingInsights Copyright © 2017 Accenture. All rights reserved. DRIVING THE FUTURE OF PAYMENTS 10 MEGA TRENDS | 15

Driving the Future of Payments - Page 15 Driving the Future of Payments Page 14 Page 16