3 Measuring Progress Against Our Environmental, Social, and Governance Goals The Bank of America Environmental, Social, and Governance (ESG) approach is integrated into each of our eight lines of business and helps define how we pursue business opportunities and manage risk. In 2021, our longstanding commitment to racial equality *, a low-carbon transition and community support was reinforced by our Net Zero announcement and deployment of $250 billion toward a $1.5 trillion Sustainable Finance goal. In the following pages, we report progress towards our efforts to make our operations more sustainable, support our employees and invest in communities – increasing prosperity and resiliency and driving progress that addresses climate change. This year we integrated our Global Reporting Initiative index (GRI) into this ESG Performance Data Summary report, and added alignment of various performance metrics to the United Nations’ Sustainable Development Goals (SDGs). Refer to our 2021 Annual Report for our second disclosure against the World Economic Forum International Business Council stakeholder capitalism metrics. and more information about our ESG commitments. PEOPLE PEOPLE UNITS 2019 2020 2021 GRI 2-7: Employees See 2021 Annual Report , Human Capital Management Update for workforce, gender, and diversity data. Employee volunteer hours # in millions 2.1 1.1 1.6 Employee funds directed to communities through individual giving and matching gifts program $ USD in millions 77 65 72 Veterans, national guard and reservists hired % total 11 6.68 12 # total to date 10,109 10,983 12,658 GRI 401-1: New employee hires and employee turnover See 2021 Annual Report , Human Capital Management update for new employee hires. We report new employee hires and turnover for the whole company. Training Diversity, inclusion and aspects of human rights total training hours # hours 90,575 108,535 158,580 Unique employees and contractors trained on the enterprise Risk Framework, including information about the Bank of America Corporation Environmental and Social Risk Policy Framework (ESRPF)** # trained - 58,000 46,400 Voluntary completions of climate risk and sustainable investing training materials as part of new ESG, Climate and Sustainable Finance College (launched in 2021) # completions - - 5,000 GRI 404-1: Average hours of training per year per employee Our company, Business practices Working here, Being a great place to work, Recognizing and rewarding performance Employee Benefits and Health GRI 401-2: Benefits provided to full-time employees that are not provided to temporary or part-time employees Working here, Being a great place to work, Wellness & benefits Working here, Being a great place to work, Recognizing and rewarding performance GRI 401-3: Parental leave Working here, Being a great place to work, Wellness & benefits *This commitment increased to $1.25 billion as of March 2021. **The company has established an enterprise Risk Framework training, which is required for all employees and contractors and provides an in-depth overview of how we manage risk.This includes background on the types of risks we face and presents awareness on the diff erent programs and processes we have in place to help mitigate these risks, including the ESRPF.