Best Buy Fiscal Year 2022 ESG Report | 28 Seeking and responding to employee feedback is core to our culture. When we understand what employees desire, it creates a better workplace for everyone. In the past, we measured employee engagement through an annual survey event with a high focus on participation and scores, followed by leaders investing significant time into elaborate action plans. We’ve learned that engagement is so much more than just a survey or one-point-in-time event, and we needed to broaden Engaging employees . Employee turnover (year-by-year) FY13 FY20 FY21 FY18 FY19 FY16 FY17 FY14 FY15 FY22 10% 20% 30% 40% 50% FY22: 33.4% (30.6% Voluntary • 2.8% Involuntary)