Best Buy Fiscal Year 2022 ESG Report | 29 Engaging employees . our approach to truly capture and respond to how our employees were feeling about the frequent change around us. In 2021, we launched a new engagement initiative named Blueprint, with intuitive tools from Glint (a LinkedIn/Microsoft company) to help us continuously listen and spend more time taking specific meaningful action. The revised survey is administered more frequently, and is just a small step in the greater, ongoing engagement cycle. After reviewing and reflecting on results, leaders hold collaborative conversations with their teams and then select a single area to focus on and build new behavioral habits around for the greatest impact. We facilitated two full surveys and one pulse (a shorter version of the survey) to our various audiences throughout the year. Results were strong with overall engagement from all three surveys at 76, with scores ranging one to six points above Glint’s global benchmark. In addition to Blueprint, we seek continuous feedback from employees through various methods to better understand what we’re doing well and how we can improve their experience on topics ranging from benefits and technology to leadership, culture and serving customers. As a further investment and commitment to this work, we created a Chief People Officer role in February 2022, held by Ray Sliva. The Chief People Officer is responsible for ensuring we attain a broad range of engagement insights and initiatives with the ultimate goal of creating meaningful, positive change for our employees. “As Chief People Officer for Best Buy, my focus is to provide an amazing employee and customer experience, and I believe that starts and ends with culture. Employees want a caring culture where they work for leaders who create a sense of belonging, provide support, and create opportunities to learn and grow. Mastering a great culture for the employee results in a great brand experience for the customer.” – Ray Sliva, Chief People Officer
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