Chapter 10 transforming LegaCy Banking appLiCations to Banking experienCe pLatforms Table 10-1. (continued) Category Beginner-Level Moderate-Level Leading-Level Digital Maturity Digital Maturity Digital Maturity it alignment • it team is not • it team • it team is fully aligned with digital fully aligned with occasionally strategy. organization’s does product • most of the new services and products vision. evaluation to are available as service on cloud. • it team heavily assess the • it team ensures that modern and uses legacy right fitment of innovative digital technologies (such as technologies for products. customer experience tools, ai, big data new products and tools, cognitive computing, advanced services. analytics, iot) are fully leveraged for • absence of efforts customer engagement. to modernize or • it strategy constantly looks to automate service-enable existing business processes (such existing eco as workflows, document processing, system. compliance checks, and leverage the power of ai for deeper customer engagement. • it team continuously evaluates emerging technologies to implement digital strategy. Business • Longer time to • Business • Well-defined and agile processes that agility market. typical obtains end are responsive to business needs and release cycles last user feedback expectations from 6–8 months. very rarely. • Continuous competitive benchmarking • Business rarely and continuous improvement gets feedback • faster time to market from end users • Quick to integrate and implement and does innovative technologies • typical releases happen on a monthly basis using continuous integration tools. (continued) 285