PEOPLE DEVELOPMENT OPPORTUNITIES (continued) • Sharing best practices is one of the best ways our employees learn. In 2021, Caterpillar’s Excavation Division held a competition between European work tools and fabrication facilities where teams competed based on their ideas for implementing lean approaches to their work. Throughout the competition, facilities shared their best practices for operational and transactional lean approaches, resulting in improvements like inventory optimization, re-work time reduction and higher production stability. • Intentional career planning and self-directed learning helps our employees own their careers. We invested in establishing dynamic career development models targeted at attracting and retaining our commercial workforce. Global leaders representing 18 divisions partnered together to establish the core skills, competencies and career paths for marketing, sales and product support employees. This gave the 6,000 employees in these roles a clear roadmap to develop and advance their careers. • Speaking up about diversity and inclusion is critical to our inclusive culture. Solar employees and leaders participated in a series of interactive, virtual diversity and inclusion training sessions covering topics on the importance of diversity, equity and inclusion to business success and tips for engaging in meaningful diversity dialogue. • A new onboarding program lays the foundation for success for anyone joining the Construction Industries Services Division. The four-month program is offered to internal transfers or external hires to set the tone for the employee experience, help drive networking across departments and bring the division strategy to life through group discussion. The 150 employees who completed the program in 2021 report greater understanding of our strategy, development expectations and customer needs, as well as a strong feeling of inclusion within the division. Since this program was offered, the employee experience score on the division’s annual Employee Insights Survey for employees with less than one year of service increased to 92%. • Developing leaders locally is a focus in our China facilities and offices. The China Leadership Development Program is aimed at developing leaders from within and includes classroom training, external visits to other facilities and hands-on learning projects. Our leaders teaching leaders approach allows participants to interact with senior leaders from every aspect of our business to improve their business acumen, understand enterprise priorities, enable cross function sharing and encourage innovation. To date, over 175 leaders have completed the program. 46CATERPILLAR 2021 SUSTAINABILITY REPORT