Our impact Prepared for crises today and tomorrow Bainbridge Island is located in the center of Puget Sound, accessible from the city of Seattle, Washington, only by boat. Residents of the island know that in the event of a major natural disaster, such as an earthquake, they must be able to operate self-sufficiently. Since 2011, Bainbridge Prepares has united individuals, organizations, and local government to learn preparedness skills and understand what resources will be available in the event of a disaster. The pandemic has also presented challenges for the small island. In 2020, CCR provided equipment and remote support to help the organization set up communications for a COVID-19 testing and vaccination site, which provided over 27,000 vaccine doses with the help of more than 400 volunteers. Helping the city of Beirut rebuild In August 2020, a large amount of ammonium nitrate that was stored at the port of Beirut exploded unexpectedly. The blast caused over 200 deaths and damaged buildings for miles around, displacing hundreds of thousands of people. In the immediate aftermath of the explosion, Cisco responded in a number of ways. Working with our longtime partners NetHope and IBM, CCR provided remote support and facilitated the setup of connectivity hotspots to help citizens reach loved ones. By establishing four Cisco Meraki access points that operated 24/7, we connected over 35,000 unique users in six months. The Cisco Customer Assurance Program provided Cisco equipment, free of charge, to customers whose offices were destroyed. Cisco employees in Lebanon also stepped up to help, working with local NGO Ahla Fawda to coordinate the distribution of over 50,000 pairs of shoes for children who had been displaced. Destination: Home update Cisco is more than three years into a five-year, US$50 million partnership with Destination: Home, an organization that works with public sector and direct-service organizations to develop and fund innovative strategies to reduce and prevent homelessness in Santa Clara County, California. Since the beginning of our partnership, Destination: Home's Homelessness Prevention System has kept 8273 individuals from becoming homeless and has created 1964 new units of supportive housing. In addition, Destination: Home launched a COVID-19 Financial and Rental Relief Program in 2020 to address increased needs related to the pandemic. Between March 2020 and September 2021, the organization provided US$52.7 million to 16,756 low-income households in the form of direct cash assistance and rent relief. In the years ahead, Cisco's investment will support Heading Home, a county-wide campaign that aims to end family homelessness in Santa Clara County by 2025. FUTURE INTRO POWER INCLUSIVE 2021 Cisco Purpose Report | csr.cisco.com | ESG Reporting Hub 62