Crisis response Around the world, there are massive gaps in people’s access to critical human needs such as food, water, and shelter. Over 2 billion people—more than a quarter of the global population—face food insecurity. About 1.6 billion lack adequate housing . In 2020, 168 million people in 53 countries needed emergency relief and humanitarian aid . Intensifying these already dire needs are the COVID-19 pandemic and the growing perils of climate change. Natural disasters such as floods, tropical storms, and droughts are on the rise and will damage crops, leading to massive food shortages. Communities that are already the most disadvantaged are the least equipped to confront these new challenges. The need for corporations to respond to these inequities is more urgent than ever. Cisco has a proud legacy of leading the private sector in responding to humanitarian challenges. In fiscal 2021, we merged our Critical Human Needs portfolio with our Tactical Operations (TacOps) Team to form Cisco Crisis Response (CCR) . In partnership with Cisco employees, first responders, government agencies, corporations, NGOs, and other partners, CCR helps communities worldwide prepare for, respond to, and sustainably rebuild from crises. This shift allows the combined CCR team to draw upon its collective assets and resources to provide greater value to our partners working in emergency and humanitarian response. The team’s focus is expanding from disaster preparedness and response to include resilience-building and longer-term recovery. As CCR doubles down on capacity-building and strategic partnerships, it will be able to respond to more crises and maximize its impact. CCR offers assistance in the form of: ● Incident response —Deployment of personnel to install emergency networking and communications gear, disaster grants, and employee-matching gift campaigns. ● Capacity building —Solutions for our partners, social impact investments, training, and the expertise of our 300+ Cisco employee volunteer community. ● Technology solutions —Product grants, connectivity kits, equipment loans, and consulting on emergency connectivity solutions. ● Strategic partnerships —Collaborations and joint deployments with select NGOs, governmental, and emergency response agencies. The crisis response portfolio provides cash and product grants to organizations responding to humanitarian crises (including homelessness, mass displacement, and food and water insecurity) and natural disasters. We have formed long-term partnerships with leading nonprofit organizations at the forefront of these crises, including a five-year initiative to help Mercy Corps test technology in humanitarian settings, and another five-year commitment to Destination: Home , which helps to develop and fund innovative strategies to reduce and prevent homelessness in Santa Clara County, California. CCR also has a team of technical engineers, operations and logistics coordinators, and solutions architects dedicated to building and maintaining networks to support mission-critical humanitarian relief efforts. The group is supported by over 300 employee volunteers, known as the Cisco Crisis Response Community. Cisco, first through TacOps and now through CCR, has responded to over 60 incidents in 25 countries since 2003. To respond to unique challenges presented by COVID-19, Cisco established Regional CSR Councils and a Regional Response Fund with a collective US$4 million in funding, as well as a US$3 million Refugee Response Fund to assist organizations serving refugee communities affected by the pandemic. The Regional CSR Councils, made up of employees in each of Cisco's major global regions, were empowered to identify local nonprofit partners to receive funding. FUTURE INTRO POWER INCLUSIVE 2021 Cisco Purpose Report | csr.cisco.com | ESG Reporting Hub 60