2021 ESG Report Healthy Business associates, call center or logistics associates and more. The centers also offer additional on-site services that promote increased access to housing, health care and education, as well as financial readiness. All our workforce initiatives programs help prepare the members of the communities we serve with the skills to perform jobs across CVS Health, overcome barriers to employment and to position these candidates for long-term success. Working with our community partners, we opened new WITCs in Pittsburgh and Philadelphia in 2021. Across our seven WITCs, more than 1,000 professionals participated in one of these programs. Many of these individuals transitioned to positions within CVS Health locations or leveraged their newfound skills to find work elsewhere. Since 2005, we have also used the U.S. Department of Labor Registered Apprenticeship program to recruit, train and hire thousands of highly skilled pharmacy technicians. Combining classroom and online instruction with on- the-job training, as well as mentorship and post- placement retention support, the program is a valuable pipeline of diverse talent. We expanded the Registered Apprentice program with a goal of reaching 10,000 apprentices over five years, fueled by the overwhelming interest in the program, we will far exceed that goal. 31
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