Our People and Culture 71 2021 Sustainability Report A Modern, High-Performing Health System Introduction Responsible Business Practices Performance Data Environmental Health Leadership accountability and transparency At UnitedHealth Group, we approach diversity, equity and inclusion like any other business priority, with transparency, leadership accountability and a data-driven approach to setting priorities and measuring progress. We monitor our progress by listening to our people. In 2021, we launched a new Inclusion Index in our employee surveys to help us better measure and understand employee sentiment related to fairness, affirmation, safety, identity and connection. We leverage these insights to improve hiring and developing, engaging and retaining our talent. For the second year, we published our recently filed consolidated EEO-1, prepared in accordance with the U.S. Equal Employment Opportunity Commission’s categories for reporting race, ethnicity and gender data. We established an Advancing Diversity, Equity and Inclusion Board made up of members of our senior executive team, who meet quarterly to hold us accountable for making progress. We partner with our diversity business councils and employee resource groups to better understand how to integrate diversity, equity and inclusion into our leadership, systems and culture. Improving talent strategies, systems and processes We seek to understand the lived experiences of our diverse team members to help them reach their full potential and deliver innovative solutions. As part of our commitment, we are reviewing our talent systems and processes through the lens of diversity and inclusion. Starting with recruiting, at our most senior-level roles, we set goals to ensure the pool of talent is inclusive of underrepresented groups. We are advancing our efforts to increase diversity in our workforce, anchored by successful programs that recruit team members and leaders who are women, people of color, military members and veterans, LGBTQ+, people of all ages and people with disabilities.