CEO’S MESSAGE OUR ESG STRATEGY DASHBOARD PEPEOOPLPLEE SUPPLY CHAIN ENVIRONMENT TRANSPARENCY REFERENCE TABLES Human Capital Management Our people strategy focuses on three key priorities, which are underpinned by Build the our “Always-On Transformation” mindset. We are agile and adaptable, and as our Organization external customers’ needs change, we adapt and evolve as an organization to of the Future exceed expectations. A L W N A O Y Build the Organization of the Future TI S A O We build critical skills and competencies that enable the business to deliver M N R TR against strategic imperatives. We foster a culture of continuous learning that O A F equips the workforce to adapt as changing skills are needed. Through strategic NS N workforce planning, global culture shaping initiatives, and leading with data to A SF R O T R unlock decision making, we are building the organization of the future. N M O A S T Deliver Service Excellence Y I O Our internal customers—our team members—expect great employee A W Inspire and N experiences. In delivering service excellence, we elevate the team member LA Empower Our experience, driving to exceed expectations across the team member lifecycle. Thriving Teams Unite Our Communities of Talent Deliver We strive to unite team members through their similarities while celebrating what Service Unite Our makes them unique. Through our DIBs, we attract, hire, grow, develop, promote, Excellence Communities and retain valued team members with diverse backgrounds, perspectives, and of Talent experiences. N OIT LA A MR O S YA W “Our strategy for DIBs is fundamental to our core values. F SN ART NO We value and respect all facets of diversity, including race, ethnicity, color, sex, religion, national origin, age, physical abilities, sexual orientation, gender identify, gender expression, and military service. We believe that when we listen, learn, and celebrate all facets of diversity, OUR TALENT STRATEGY CONTINUES TO ENABLE we will be a more inclusive and stronger organization. ACHIEVEMENT OF OUR STRATEGIC IMPERATIVES I am proud of our progress together with our Global DIBs Council and the leaders across the organization COMPANY VALUES to focus on key organizational opportunities and in uniting our communities of talent.” INTEGRITY LEADERSHIP SERVICE TEAMWORK INNOVATION Elizabeth S. Norberg (she/her/hers) Executive Vice President and Chief Human Resources Officer 28282828