22 2021 ESG REPORT THE BIG PICTURE EMPOWERING WOMEN ENABLING OPPORTUNITY ENRICHING COMMUNITIES GOVERNANCE Workplace Cooperation Program (WCP) Supervisory Skills Training (SST) Through elected committees, WCP After scaling back WCP in 2020, we SST is a three-day training program launched in 2018 with facilitates dialogue between workers ramped up the program again in 2021, Better Work that helps supervisors and middle managers and management on a variety of issues using virtual training when appropriate. improve communication skills, build good relationships, and ranging from overtime and well-being to WCP has been implemented in 241 supervise workers effectively. The reach of the program is washroom sanitation and canteen food. facilities across 12 countries since 2016, Since 2017, amplified by facilities delivering the same trainings after This program educates participants on including 65 percent of our strategic 3,361 completing Training of Trainers. Some vendors also have communication and negotiation skills to factories. We now plan to expand the their own equivalent programs, which we vet to ensure help them feel more comfortable voicing program to our strategic vendors’ owned grievances they meet or exceed Gap Inc.’s SST requirements. As a their grievances to senior management. and authorized subcontracted facilities. raised and result, an additional 25 facilities have been covered under 97% the program. resolved We use production-efficiency data and supervisor and (3,261 issues) worker surveys to measure the program’s impact. Together, within the same they help reveal the extent to which participants thought the quarter training was effective, and whether it led to any behavior change or production improvements. In our strategic facilities, women comprise a minority of supervisor positions, even though they represent the majority of our total supply chain workforce. We believe that we can support future women leaders through our 63 SST training. new facilities In 2021, we set a goal to cultivate women’s empowerment for a total of among our strategic facilities and prioritize training 228 facilities opportunities for women. We will measure this target implementing SST by assessing the percentage of factories with gender- (target: 220) equitable representation at the supervisor level, with the gender ratio reflecting that of the factory’s total workforce. Cumulative impact: 7,100 supervisors GOAL BY 2025 trained GOAL BY 2025 2021 active 100% participants: 100% of workers employed in our strategic 182 of our strategic factories will factories will have their voices heard facilities in have achieved gender parity through representative, gender- 9 countries at the supervisor level equitable workplace committees Establishing baseline Establishing baseline