21 2021 ESG REPORT THE BIG PICTURE EMPOWERING WOMEN ENABLING OPPORTUNITY ENRICHING COMMUNITIES GOVERNANCE CAPABILITY BUILDING ILO-IFC Better Work Academy Gap Inc. is a founding member of the To provide safe, fair, and ILO-IFC Better Work program, which is WORKFORCE ENGAGEMENT healthy working conditions in an important partner in our key sourcing PROGRAM (WEP): A DIGITAL TOOL our supply chain, we partner markets. We also helped establish the FOR CAPABILITY BUILDING with our branded-apparel Better Work Academy, which trains staff in global apparel brands on key issues The WEP supports our capability-building suppliers and key stakeholders related to social dialogue. This enables programs in two ways: (1) the mobile through a variety of country- participating companies to deliver technology enables our suppliers to deliver specific capability-building training and consultation to factories important information and training, and programs. These approaches beyond Better Work’s scope. The (2) it provides a platform for workers to share Academy empowers facilities to make 54 feedback with facilities. catalyze improvements in improvements based on participant workers’ grievance mechanisms, feedback, with brands serving as facilities use By the end of 2021, WEP was active in 54 gender equity in leadership, advisors and partners. the Workforce facilities. We share best practices with suppliers Engagment in Vietnam, Cambodia, China, Indonesia, and safety, and well-being. The Academy has reached 441 facilities Program (WEP) Guatemala. In 2022, we plan to use WEP in in 18 countries, with eleven companies pilot programs in Bangladesh, China, and In 2021, we announced several women’s – including Gap Inc. – now participating. Indonesia to test different models for delivering empowerment goals for 2025 regarding We have actively supported its our capability-building programs, including our capability-building programs. While expansion by sharing insights and in-person, fully digital, and hybrid models. We’re the ongoing effects of COVID-19 on our providing training materials that brands also participating in an SLCP pilot to integrate supply chain partners slowed the start can customize for their own programs. worker voices using similar technologies. of this work, we have now developed strategies and key performance indicators Together with Better Work, we have for each goal (p. 12) and are in the process developed our Workplace Cooperation of collecting baseline data, starting with Program, which facilitates dialogue the last quarter of 2021. between workers and management, and our Supervisory Skills Training (SST) We seek to understand and address our program, which improves the skills of workers’ needs in the supply chain by supervisors and middle managers and learning from and sharing resources fosters gender parity in supervisory with our peers to enhance industry positions. To support all our capability- knowledge and practices. For example, building programs, we use our Workforce we have measured worker engagement Engagement Program mobile tools using Nike’s Engagement and Wellbeing (see sidebar). survey since 2019. In 2021, 32 factories collected responses.