By the numbers: increasing the useful life of consumer electronics and reducing ewaste The challenge: On average, consumers replace their mobile devices every two to three years, and up to one billion handsets ship every year across the world—nearly 275 million smartphones in the U.S. and Western Europe alone. When these devices are damaged or returned in shipping, they can end up in landfills, contributing to the growing problem of global ewaste. In addition, the production of smartphones itself generates additional emissions. When GXO manages reverse logistics: GXO’s warehouses help facilitate the repair of the 5%-10% of handsets sold each year that are damaged and returned to manufacturers so they can be refurbished and enjoy a second life. GXO also helps handle the 10%-20% of handsets that are traded in each year so they can be resold and reused. 2021 ESG Report | 37 ©2022 GXO Logisitcs, Inc. 2021 ESG Report | 37 HOME E S G HOME E S G ©2022 GXO Logisitcs, Inc.