ESG in action: Purging plastic: GXO helps a telecom leader cut waste in distribution The Opportunity A leading European telecom company made big strides toward its net zero carbon and zero waste operations goal, but plastic use remained an issue. As operator of the company’s distribution centers, GXO helped identify opportunities to reduce single-use plastics (SUPs) and dramatically cut packaging and delivery waste. The Solution GXO analyzed the company’s packaging data to identify SUP use throughout the distribution process. We instituted numerous changes, including swapping single-use bags for reusable totes, replacing traditional plastic tape with a paper solution and securing pallets with banding instead of plastic wrap. Outcomes By the end of 2021, the company reduced its SUP consumption by 61% (62 tons), with an eye toward 61% another 38% reduction in the first quarter of 2022. reduction These efforts will leave only 0.32% of the company’s in SUPs original SUP use, all of it related to meeting health and safety requirements. 34 | 2021 ESG Report ©2022 GXO Logisitcs, Inc. HOME HOME E S G E S G